Dear Valued Customer,

Thank you for your continued support of WATCH-HOME. As the Chinese New Year holiday approaches, we would like to inform you that our Asian warehouse will be closed for the annual holiday from January 23, 2025, to February 7, 2025.

During this period, please note that there will be a delay in order fulfillment and shipment processing from our Asian warehouse. We kindly ask for your understanding, as delivery times may be longer than usual.

Key Information:

· Holiday Period: January 23, 2025 – February 7, 2025

· Shipping Delays: Due to the holiday break, shipments will be temporarily paused, and orders will be processed after the holiday period. Please anticipate extended processing times.

· Delivery Schedule: Shipping will resume gradually after the holiday, and we will make every effort to dispatch your order as promptly as possible.

· Express service upgrade: To ensure that you can receive the goods as soon as possible, during the holidays, we will upgrade your VIP express service for free (express delivery is carried by DHL).

We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding. Should you have any questions or require further assistance, please do not hesitate to reach out to our customer service team. We are here to help.

Thank you once again for choosing WATCH-HOME. We wish you a joyous Chinese New Year and a wonderful time with your family and loved ones.

Sincerely,
The WATCH-HOME Team

Notes:

· Orders can still be placed during the holiday period, but please be aware that shipping and processing will be delayed.

· To ensure timely delivery, we recommend placing your orders as early as possible before the holiday break.