FAQ

• HOW CAN I CONTACT YOU?

You can contact us in many ways:

1.through the mail - writing to us at the address service@watch-home.com

2.through whatsapp within our working hours (8:30 am - 9:30 pm CEST) - using a button at the bottom of our website

3.through our contact form which activates when chat is disabled

4.leaving a direct message on our Facebook and Instagram profiles

• HOW TO CLEAN MY WATCH?

The best way to clean your watches is to use a cloth or toothbrush soaked in warm water with soap.
You should gently clean off the dirt from the surface.

• WHAT ABOUT WARRANTY?

We guarantee each watch we sell to be free of defects and to work dependably for at least 2 full years from date of purchase. If your watch malfunctions within this two year period, we will repair or replace the timepiece for you at no cost to you.

The warranty on our timepieces will be voided by the following circumstances: Internal or external damage caused by accidents, mishaps, mishandling, abusive treatment of the watch (such as smacking it against your doorjamb as you climb out of your car, or wearing your watch in a hot-tub or sauna) or unscrewing of the crown.  Modifications, attempted repairs, or tampering with the watch by unauthorized third parties will also render your warranty void.